Terms & privacy

§ 1

Preliminary provisions

missO online store. (name of the store), available at the website www.misso.pl, is run by MISSO Sp. z o. o. with its registered office in Ostrowiec Świętokrzyski, entered into the National Court Register by the District Court in Kielce, 10th Commercial Division of the National Court Register of the National Court Register under the number KRS0000532373, NIP 6612371156, REGON 360165222

2. These regulations are addressed to Consumers and specify the rules and procedure for concluding a Distance Sales Agreement with a Consumer via the Store.

§ 2


Consumer – a natural person concluding a contract with the Seller within the Store, the subject of which is not directly related to his business or professional activity.

  Seller – MISSO Sp. z o. o. based in Ostrowiec Św at ul. Sandomierska 26a/116, postal code 27-400

Store – online store run by the Seller at the Internet address www.misso.pl

Distance contract – a contract concluded with the Customer as part of an organized system for concluding distance contracts (within the Store), without the simultaneous physical presence of the parties, with the exclusive use of one or more means of distance communication up to and including the conclusion of the contract.

Regulations – these regulations of the Store.

Order – the Customer’s declaration of will submitted using the Order Form and aimed directly at concluding a Sales Agreement for the Product or Products with the Seller.

Account – the customer’s account in the Store, which collects data provided by the Customer and information about Orders placed by him in the Store.

Registration form – a form available in the Store, enabling the creation of an Account.

Order form – an interactive form available in the Store enabling placing an Order, in particular by adding Products to the Cart and specifying the terms of the Sales Agreement, including the method of delivery and payment.

Cart – an element of the Store’s software in which the Products selected by the Customer for purchase are visible, and it is also possible to determine and modify the Order data, in particular the quantity of products.

Product – a movable item/service available in the Store that is the subject of the Sales Agreement between the Customer and the Seller.

Sales Agreement – a Product sales agreement concluded between the Customer and the Seller via the Online Store. The Sales Agreement also means – depending on the features of the Product – a contract for the provision of services and a contract for specific work.

§ 3

Contact the Store

Seller’s address: Sandomierska 26a/116 27-400 Ostrowiec Św. Poland

Seller’s e-mail address: info[at]misso.pl

Seller’s bank account number PL10 1050 1416 1000 0090 3048 7293

The Customer may communicate with the Seller using addresses

§ 4

Technical requirements

To use the Store, including viewing the Store’s assortment and placing orders for Products, you need:

end device with access to the Internet and a current web browser.

active e-mail account,

cookie support enabled,

§ 5

General information

To the fullest extent permitted by law, the Seller is not liable for any disruptions, including interruptions in the operation of the Store caused by force majeure, unauthorized action of third parties or incompatibility of the Online Store with the Customer’s technical infrastructure.

Browsing the Store’s assortment does not require creating an Account. The Customer may place orders for Products included in the Store’s assortment either after creating an Account in accordance with the provisions of § 6 of the Regulations or by providing the necessary personal and address data enabling the execution of the Order without creating an Account.

  The prices given in the Store are given in PLN, EUR, GBP, USD and are gross prices (including 23% VAT).

The final (final) amount to be paid by the Customer consists of the price for the Product and the delivery cost (including fees for transport, delivery and postal services), about which the Customer is informed on the Store’s website when placing the Order, including when expressing will to be bound by the Sales Agreement.

§ 6

Creating an Account in the Store

To create an Account in the Store, please complete the Registration Form. It is necessary to provide the following data: shipping address, e-mail address, telephone number, your own password (Creating an Account in the Store is free of charge)

Logging in to the Account is done by entering the login and password established in the Registration Form.

The Customer may delete the Account at any time, without giving a reason and without incurring any fees, by sending an appropriate request to the Seller, in particular via e-mail or in writing to the addresses provided in § 3.

§ 7

Rules for placing an Order

To place an Order you must:

log in to the Store (optional);

select the Product that is the subject of the Order and then click the “Add to cart” button (or equivalent);

log in l